Thank you for purchasing products from FABRITECH ELECTRONICS LLC. We hope you are satisfied with your purchase. If you are not satisfied with your order, please review the return and refund policy below.
- 30-Day Return Policy
We offer a 30-day return period.
You may contact us to request a return within 30 calendar days of receiving the item.
Return requests made after the 30-day period may not be accepted, unless otherwise required by applicable law or agreed upon by us.
- Return Conditions
To qualify for a return, the returned item must meet the following conditions:
The item is unused;
The item remains in its original, intact condition;
The item shows no damage caused by human error or misuse;
The item, along with its accessories, manuals, packaging, etc., is as complete as possible;
The item remains in a condition suitable for resale.
The following items are generally non-returnable:
Items that have been used in a way that affects their resale value cannot be returned.
If an item shows clear signs of use or damage, is missing essential accessories, or is otherwise in a condition that prevents resale, we may reject the return request or deduct an appropriate amount based on the item’s actual condition.
This policy does not limit any non-waivable statutory rights consumers may have under applicable law.
- Quality Issues or Product Defects
If the item you received has manufacturing defects, quality issues, or differs significantly from your order, please contact us as soon as the issue is discovered.
Once we confirm the issue is a product quality problem or manufacturing defect:
FABRITECH ELECTRONICS LLC will cover the return shipping costs;
We will provide return instructions based on the specific situation;
Upon receipt and inspection of the returned item, we will process a refund or take other appropriate action in accordance with this policy.
In the event of quality issues, please provide your order number and relevant photos or videos to help us verify the claim quickly.
4. Returns for Non-Quality Reasons
If you request a return for personal reasons—such as a change of mind, an incorrect purchase, or the item no longer being needed:
You may request a return provided the item meets the 30-day return criteria;
Return shipping costs are the responsibility of the buyer;
The item must comply with the return conditions specified in this policy;
Original shipping fees, if already incurred, are generally non-refundable unless otherwise required by applicable law.
- Return Process
To initiate a return, please contact us.
Please provide the following:
Order number;
Purchaser’s name;
Reason for return;
If the return involves a quality issue, please provide relevant photos or videos.
Please ship the item back only after receiving return instructions. Items sent back without prior contact may not be processed in a timely manner.
- Refund Processing
Upon receipt of the returned item, we will inspect its condition and verify that it meets the return criteria.
Once the return is received and confirmed to be eligible for a refund, we will process the refund via the original payment method within 3–5 business days.
The actual time it takes for funds to appear in your account may depend on the processing times of your bank, credit card company, or other payment service provider.
Refunds are typically issued to the same payment account used for the original purchase.
- Refunds for Defective Items
If the returned item is verified to have a manufacturing defect or other quality issue covered by this policy, we will provide a refund, replacement, or other appropriate solution based on the specific circumstances.
For items returned due to quality issues, FABRITECH ELECTRONICS LLC will cover the return shipping costs.
- Damaged Items or Missing Parts
If you receive an item that is damaged during transit, has missing parts, or presents other issues, please contact us as soon as possible and provide photos of the item and its packaging.
We will work with you to determine the appropriate solution based on the specific situation.
9. Situations Where Returns Are Not Accepted
To the extent permitted by applicable law, the following situations may render an item ineligible for return:
The 30-day return period has expired;
The item has been used, and its condition prevents resale;
The item was damaged due to buyer actions;
The item is missing essential accessories;
The item has been disassembled, modified, or repaired without authorization;
The item shows obvious signs of man-made damage;
The item cannot be verified as originating from the relevant order.
This section does not apply to situations where the acceptance of returns or refunds is mandatory under applicable law.
- Contact Us
If you have any questions regarding returns, refunds, or your order, please contact us:
Email: admin@fabritechelectronics.com
Phone: 571-584-0605
Address: 4112 Walderbrook Ct, North Chesterfield, VA 23234-3414, USA